A student writes RWU for advice on how to give an effective presentation for class. He was offered the following advice:
Leading by Listening
“You’re not listening to me.”
“Did you even hear a word that I said?”
“You’re missing the point.”
“Why do I even bother trying to communicate with you?”
If you have half a pulse, and you’ve actually interacted with other human beings, then you’ve either uttered some of these words to someone in total frustration, or worse, someone has uttered them to you with equal disdain.
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Don’t Argue — Discuss!
by John C. Maxwell
Discussions can be healthy, since they have the potential to build relationships and result in a “win” for everyone. On the other hand, arguments are rarely good. Why? They are forceful attempts to change another person’s point of view, and thus result in a “winner” and a “loser.”
Arguments always cause some damage, even if you “win.” The next time you find yourself involved in a conflict of opinion, use these guidelines to make it a DISCUSSION — resolving the issue while building the relationship.
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Randy Pawlowski, the Student Activities Director at Seminole Community College (Sanford, Florida) and a dear friend, recently passed this information on to me at one of his student leadership workshops. For those of you who want to communicate more effectively, you should consider the following facts:
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The 10 Commandments of Communication
by Dr. John C. Maxwell
Can you hear it? If not, you must be able to see it… There’s an explosion currently taking place in American society, and its effects are all around us. Television. Radio. Books. Telemarketing. Video conferencing. Magazines. Newspapers. Online services. Faxes. Overnight delivery.
For the past 50 years, communication has been growing so explosively that it seems almost impossible to keep up. In fact, Kaiser Aluminum News reports that since 1955, fifty percent of the cost of running the American economy has been related to communication.
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